PRIVACY POLICY

Privacy Policy | Maison Fyrea

Last Updated: [DATE]

At Maison Fyrea | ميزون فيريا, we respect your privacy and are committed to protecting your personal information.

The processing of personal data in Morocco is principally governed by Law 09-08, which establishes rules concerning the processing and protection of personal data.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Full name
  • Phone number
  • Delivery address
  • City
  • Email address, if provided
  • Order details
  • Customer-service communications
  • Information related to returns or complaints

2. Why We Collect Your Information

We may use your information to:

  • Process your order
  • Confirm your order
  • Deliver your products
  • Contact you about your order
  • Provide customer service
  • Handle returns or complaints
  • Prevent fraudulent orders
  • Maintain business records
  • Improve our website and services

We only seek to collect information that is relevant and reasonably necessary for the purposes for which it is processed. This reflects CNDP guidance under Law 09-08.

3. Cash on Delivery

Because Maison Fyrea offers Cash on Delivery, certain information may need to be provided to the courier responsible for delivering your order.

This may include:

  • Name
  • Phone number
  • Delivery address
  • City
  • Order information

Only information reasonably necessary to complete delivery should be shared.

4. Data Security

Maison Fyrea takes reasonable technical and organizational measures to protect customer information against unauthorized access, loss, misuse or disclosure.

However, no electronic system can be guaranteed to be completely secure.

5. Data Retention

Personal information is retained for as long as reasonably necessary to:

  • Complete orders
  • Provide customer service
  • Handle returns
  • Resolve disputes
  • Meet applicable legal or accounting obligations

6. Your Rights

Subject to applicable Moroccan law, individuals may have rights concerning their personal data, including rights of access, rectification and opposition.

You may contact us regarding your personal-data rights at:

Phone / WhatsApp: +212 774843049
Email: __________________________

The CNDP identifies rights including access, rectification and opposition under Law 09-08.

7. Third-Party Services

We may use third-party service providers such as:

  • Delivery companies
  • Website hosting providers
  • E-commerce technology providers
  • Analytics services
  • Customer-service tools

Third parties should receive only information reasonably necessary for the service they provide.

8. Marketing

Where applicable, Maison Fyrea may use customer information for promotional communications in accordance with applicable law.

Customers may request to stop receiving promotional communications.

9. Cookies

Our website may use cookies and similar technologies for functionality, analytics and, where applicable, marketing.

Please see our Cookie Policy for more information.

10. Contact

Maison Fyrea | ميزون فيريا

Phone / WhatsApp: +212 774843049
Email: __________________________

Important: CNDP guidance states that websites processing personal data are generally subject to notification requirements, with the specific procedure depending on the processing involved. You should verify your store's CNDP status before launch.